Effective date: July 3, 2026
This Privacy Policy describes how Texas Diesel Company (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit txdservice.com or do business with us.
By using our website or services, you agree to the practices described below.
Information we collect
Information you provide to us directly:
- Contact information — name, email address, phone number, mailing address when you fill out an estimate request, contact form, or employment application
- Vehicle information — year, make, model, engine, VIN, mileage, license plate, and service history when you submit a service request or schedule work
- Payment information — when you pay for services, payment information is processed by our payment processor and we do not store full credit card numbers on our systems
- Employment application information — resume, work history, references when you apply for employment with us
- Communications — emails, text messages, and other communications you send to us
Information collected automatically:
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website
- Date and time of visit
- General geographic location (city/region, derived from IP)
We collect this information using standard web analytics tools (such as Google Analytics) and standard server logs.
Cookies and tracking technologies:
We use cookies and similar tracking technologies to operate the website and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
How we use your information
We use the information we collect to:
- Provide and improve our services
- Respond to estimate requests, contact inquiries, and customer service questions
- Schedule and complete vehicle service work
- Communicate with you about your vehicle, service status, and follow-up
- Process payments
- Review employment applications
- Send service reminders or follow-up communications (you can opt out at any time)
- Offer you products, services, promotions, and financing options that may interest you — including through affiliated businesses and third-party marketing partners
- Comply with legal obligations
- Protect our rights and prevent fraud
How we share your information
We may share your personal information in the circumstances described below. Some of this sharing — in particular, sharing with affiliated businesses and marketing partners — may be considered a “sale” or “sharing” of personal information under certain state privacy laws, and you can opt out of it at any time (see “Your rights and choices”):
- Service providers — third-party service providers who help us operate our business (payment processors, hosting providers, analytics services, communication tools). These providers are contractually obligated to protect your information.
- Insurance and warranty work — if we’re handling an insurance claim or manufacturer warranty work on your behalf, we share necessary information with your insurance provider or the manufacturer
- Parts and equipment partners — when ordering parts or equipment specific to your vehicle, we may share VIN or vehicle details with parts suppliers
- Legal compliance — if required by law, court order, subpoena, or government request
- Business transfers — in the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction
- Affiliated businesses, financing, and marketing partners — we may share your contact and vehicle information with affiliated companies, our financing partners, and trusted third-party marketing partners so they can market products, services, promotions, or financing options that may be relevant to you. These partners may use the information we share for their own marketing purposes. You can opt out of this sharing at any time (see “Your rights and choices”).
Data retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. Specifically:
- Customer service records — typically retained for 7 years to support warranty claims, repeat-customer service history, and regulatory compliance
- Payment records — retained per applicable tax and accounting law (typically 7 years)
- Employment applications — retained for 1 year if not hired, longer if hired
- Website analytics data — retained per the standard retention period of our analytics provider
Your rights and choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access — request a copy of the personal information we have about you
- Correction — request correction of inaccurate information
- Deletion — request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing and data sharing — opt out of marketing communications (every marketing email and text includes an opt-out option), and ask us to stop sharing your personal information with affiliated businesses and third-party marketing partners at any time by contacting us using the information below
To exercise these rights, contact us at the information below.
Children’s privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
Third-party links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. Review the privacy policies of any third-party websites you visit.
Data security
We use reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top of this page indicates when the policy was last updated. Material changes will be posted prominently on the website.
Contact us
If you have questions about this Privacy Policy or how we handle your personal information, contact us:
Texas Diesel Company
13765 US-75
Van Alstyne, TX 75495
Phone: (903) 292-0400
Email: matt@tx-diesel.com